Frontline Manager cum Sales

Responsibilities

• Achieve individual and outlet sales targets through consultation and package sales.

• Recommend suitable treatments, packages, and promotions based on customers’ needs.

• Build and maintain strong relationships with new and existing customers.

• Follow up on leads, appointments, and customer retention activities.

• Monitor frontline operations and ensure service standards are maintained.

• Handle customer concerns and provide effective solutions.

• Work closely with therapists and clinic staff to ensure customer satisfaction.

• Support marketing campaigns, events, and promotional activities.

• Prepare sales reports and monitor outlet performance.

Requirements

• Minimum 2–5 years of sales experience, preferably in aesthetic clinics, medispa, beauty, wellness, or healthcare industry.

• Strong sales, communication, and customer relationship management skills.

• Target-driven with a proven sales track record.

• Leadership or supervisory experience is an advantage.

• Well-groomed, professional, and customer-focused.