Client Service Executive

Position: Client Service Executive (ERP System)
Location: Petaling Jaya

RESPONSIBILITIES:

• Follow up on qualified sales leads identified by the Business Development Manager.

• Identify and engage new customers while nurturing existing leads to maximize sales opportunities for ERP systems.

• Deliver persuasive sales pitches to showcase the benefits of ERP solutions, enabling businesses to optimize operations and efficiency.

• Manage customer accounts effectively, promptly addressing and resolving any concerns to maintain high customer satisfaction levels and create good relationships.

• Consistently achieve targets through effective presentation, negotiation, and closing techniques.

• Stay updated on industry trends, competitors, and emerging technologies to adapt sales strategies accordingly.

REQUIREMENTS:

• Bachelor’s degree or equivalent, preferably in business, marketing, or a related field.

• Strong passion for client servicing and following up on qualified leads, with a drive to earn high commissions.

• Excellent verbal and written communication skills in English, Bahasa Malaysia, and Mandarin.

• Ability to work independently and proactively follow-up on qualified leads and close deals.