Operation Executive (Scheduler)

Position: Operation Executive/Scheduler
Location: Seri Kembangan, Selangor

RESPONSIBILITIES:

• Plan & organize daily schedule to ensure the task able to be perform deliveries and services;

• Liaison between Drivers, Customers and sales team;

• Have the ability to maintain Trace2 system accuracy and daily service log;

• Resolve and actively communicate with Drivers in a satisfactory and timely manner of any system issues as they occur;

• Lead continuous improvement of his/her perimeter;

• Perform site visit included outstation;

• Perform Depot visitation (Pengerang, Taiping, Kemaman and etc) to provide support & guidance to Drivers and dispatch team;

• Work with Operation Manager and IT Department to provide solutions for more effective and efficient schedule output;

• Jointly coordinates with Dispatch team to resolve problem and improve quality of service schedule; Optimize routes, manages and determines route actions and assuring route completion;

• To perform other tasks that contributes to the smooth daily operation;

• Undertake ad-hoc projects as and when assigned by Management;

REQUIREMENTS:

• Diploma or Degree in Logistics, Operations Management, Business Administration, or related fields.

• Minimum 2-3 years of experience in scheduling, operations, or logistics roles.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Problem-solving skills and the ability to remain calm under pressure.

• Familiarity with industry standards, including safety and compliance regulations