Cafe Manager/ Supervisor
Position : Cafe Supervisor/ Manager
Location: Eco Sanctuary, Telok Panglima Garang
RESPONSIBILITIES:
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Responsible for the business affairs of the restaurant and complete the goals set by the company.
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In charge of the kitchen i.e. to control the standards and specifications of the products, and strengthen the management of food raw materials and articles, reduce waste in production, reduce costs, and increase profits.
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Presided over the establishment and improvement of departmental rules and regulations, working procedures and standards, and organized implementation.
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Analyse various reports, take measures against deficiencies, and supervise the implementation.
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Regularly inspect the operation of the restaurant, promptly give feedback when problems are found, and formulate improvement plans, while supervising its implementation.
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Be creative, participate in the planning of restaurant promotions and marketing plans, and track the results.
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Properly handle major customer complaints and establish a good relationship with customers.
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Guide and help the team to improve performance.
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Do a good job in communication and coordination and prepare management reports to the Management.
REQUIREMENTS:
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Have 2-3 years Restaurant management experience, hands-on, including inventory management, social media marketing, marketing planning
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Team management ability, execution ability and communication ability, able to withstand greater work intensity and work pressure.
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Diligent and studious, used to accept new knowledge, dare to try and challenge, and full of innovative thinking.
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Have a strong team spirit and accept overtime.